FAQs

About Technical

1. Why UV lamp socket burned and trip the whole system? Done checking for the ballast, circuit breaker, fuse, incoming power spike / stability, MCB overloaded, thermostat, socket and wiring, everything in good condition.

2. A lot of lamps didn't light up or ballast failure once system on!

About UV Material

1. Powdery whitish stain inside quartz sleeve after installed 1 year

Please feel free to contact us for the answer and solution. 

We can be contacted at uv@patent-licht.com